I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess trenmendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration. I can humiliate or humor, hurt or heel. In all situations, It is my response that decides whether a crisis is escalated or de - escalated, and a person is humanized or dehumanized.
use it, dont use it ;)
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